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Kitchen Manager RAMEN SHOP Otaku Ramen ALL SHOPS

Kitchen Manager RAMEN SHOP

Full Time • Otaku Ramen ALL SHOPS
Otaku Ramen Managers #1 job is to maintain a healthy and strong service for employees & guests through the systems and support of the Leaders to deliver on the company mission of serving happiness one bowl at a time

*English & Spanish - bilingual speakers

Key Characteristics of OTAKU MANAGERS
  • LISTENER Ability to clearly communicate to your Crew
  • INSPIRED Ability to motivate Crew day to day
  • ORGANIZED Ability to run a positive service through systems
  • TEACHER Ability to train new employees on their pathway
  • TEAM PLAYER Willingness to “pinch hit for your team when needed”
  • ACCOUNTABLE Ability to improve with feedback from Leaders and co-Managers
  • FUN Knowing that at the end of the day, your team wants to love their job

Primary Responsibilities:
  • Ordering, receiving and overall organization of cooler and dry storage
  • Follow up line level employee checklists
  • Run preshift and discuss changes, 86’d items, or specials
  • Maintain hygiene and food safety standards in all stages of food preparation
  • Coordinate PREP to meet restaurant demand
  • Daily recap of the days progress by writing a daily log
  • Minimize labor costs by cutting hourly labor whenever necessary
  • Ensure Key Holders are performing daily
  • Maintain food ordering and food cost goals
  • Comps below 3%
  • Train incoming and existing Crew with internal tools provided
  • Manage scheduling of all Crew Members
  • Manage time off requests and schedule changes
  • Maintain line level labor on budget
  • Attend weekly management meetings
  • Maintain order guides and prep lists
  • Monthly inventory
  • Maintain equipment and report any malfunction to #repairs
BENEFITS
  • Health reimbursement
  • Daily Employee meals
  • Parking Pass (if applicable)
  • Free Soup sent by delivery to you on sick days (because that's when you need it)
Duties include but are not limited to:

Guest Service - we are “Fun Fast Loud Hospitality
  • Create a positive environment for guests with great hospitality
  • Use music and lights to maintain the vibe day to night
  • Drive sales through great hospitality
  • Work on floor providing assistance to guests & service staff
  • Take care of VIPs, regulars, Otaku employees & industry friends
  • Deal with all guest issues of both positive & negative natures
  • Be solution oriented rather than problem focused

Facilities
  • Exterior walkthrough including street fronts, windows, sidewalks, entryways
  • Interior walkthrough including all areas of the restaurant plus employee area, hallways, trash room, bathrooms, office
  • Turn lights up to appropriate levels & adjust throughout service
  • Ensure placement of chairs & tables in dining room for service, adjusting when necessary
  • Ensure placement of seating at bar, checking for orderliness
  • Double check floor areas and windows to ensure cleanliness
  • Work with kitchen managers to maintain clean & safe working environments for all staff
  • Double check stocking of all soaps, toiletries, etc. to ensure guest & staff comfort

Admin and Office
  • Check email, forward messages, return emails
  • Enter financial information into R365
  • Maintain clean and organized office cage
  • Update ordering platforms with 86’s, time changes, etc
  • Help with Bar inventory/ Bar Ordering
Compensation: $50,000.00 - $55,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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